Frequently Asked Questions

Did you know that more than 90% of carpet cleaning companies have no certification or formal training?

At EverShine Carpet Cleaning, we train and certify all of our staff before we let them clean on our behalf. When an EverShine Carpet Cleaning Technican attends your home, you can rest assured knowing they have been trained and certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), in accordance with Australian Standards 3733 (AS/NZS 3733:1995) and ISO14001: Minimizing Environmental Impact.

These Certifications ensure that our Technicians can handle any and all concerns you may have with your carpets, upholstery, tiles, and other floorings. Our friendly Technicians will always offer our qualified advice on any queries you may have!

EverShine Carpet Cleaning are a fully insured. We carry insurance for our employees and for the work that we do in your home. We also strive for 100% customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.

Pets are a part of the family, but we all know they don't pull their weight in the cleaning.

At EverShine Carpet Cleaning, we understand that pets can bring filth into your home. That is why we equip ourselves with additional tools to help remove their mess and restore your home to its former glory!

Not all of our furry friends like the sounds of cleaning equipment which is why we recommend that your pet be placed outside to ensure they are calm and comfortable while we work. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.